Refund Policy
At Edge, we believe in clarity, transparency, and respect for our subscribers. This Refund Policy outlines the terms surrounding cancellations and refunds for our digital subscription.
1. Digital Content Disclaimer
Edge is a subscription-based service that delivers digital content — including written analysis, trade ideas, and video commentary — directly to your inbox each weekday.
Once the content is delivered, it is considered consumed, and due to the non-returnable nature of digital content, we do not offer refunds after delivery.
2. Cancellation Policy
You may cancel your subscription at any time from your account dashboard or by contacting us at edge@the-utc.com.
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Cancellation stops future billing.
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You will retain access to Edge content until the end of your current billing cycle.
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No partial or prorated refunds are issued for unused time.
3. Billing Errors or Duplicate Charges
If you believe you were charged in error, please contact us immediately. We will investigate and, if applicable, issue a full or partial refund for any overcharge or duplicate payment.
4. Exceptional Circumstances
Refunds may be granted on a case-by-case basis in exceptional circumstances (e.g., accidental duplicate purchase, technical error).
We reserve the right to assess each case individually and make a final determination at our sole discretion.
5. How to Contact Us
If you’d like to request a cancellation or dispute a charge, please email us at:
📧 edge@the-utc.com
Please include your name, the email address used to subscribe, and a brief explanation of your request.